… A huge rug, with a couple of deliberately-sewn imperfections, hangs on the wall of the UN lobby “to remind us that nothing is perfect.” The sleek Playbook by Blackberry might be hung next to that rug. It…
… Much like the home stereo system department at major Electronic Retailers like Best Buy, Home stereo systems themselves have become more compact to match the slimmer LCD televisions and accessories. The CSMP88 sound bar by Coby Electronics…
There is a threat to the Global Positioning System (GPS) industry, affecting both your car on the highway and the planes in the sky. And it’s going to happen in a year. By Bob Plunkett In January 2010,…
… Consumer rating services Can Wind Up Screwing the Consumer You’re a smart shopper; of course you are. You do your research before you buy. And you trust that when a product is rated “high” or “best buy”…
Susan Davis and Jennifer Auspitz The colors were vibrant, the texts clear as a bell, the added features (especially the back-light) were very useful and the battery life was long enough to get through almost all of our…
The weirdest thing happened today. Verizon customer service explained that they are obliged to send me, free of charge, an upgrade – as in faster – DSL modem . This information came as a great surprise. You see,…
This customer spends hours dealing with these super nice customer service reps. The Customer Service Reps (“CSR”) are just another cog in a very broken, very intricate clock. So when after hours on the phone to resolve an…
I like to think I’m a smart, well-informed consumer, and that I have a conscience. I watch the news, I read the papers, I see the documentaries. And I’m appalled. I’ve learned that huge, sell-everything-under-the-sun stores are bad.…
Robert Plunkett and the staff of Digital Family Advisor How Dell, HP and others missed the tablet boat. Around 20 years ago, in a cafe about two blocks from one of the biggest newspapers in the country, two…
… Logitech’s M515 couch mouse works on uneven surfaces such your couch, bedspread, thigh, etc. That’s pretty cool especially for “those of you” who are inclined toward sybaritic-ness. But, the feature that best impresses is that this mouse…
… The Aiptek 3D HD Camera/Video Camera Combo is cute. And for those (of us) must-be-the-first-to-have-that-tech-toy it’s a, well, a must-have. The Aiptek is really easy to use and has a nice crisp 2.25″ (6 cm) diagonal color…
Are you smarter than your TV, mobile phone, oven? By Katharine Czechowski & Richard Sherwin Las Vegas, NV Ready or not the big appliance makers, TV makers and computer makers are trying to make their products smarter. In…