True Confessions: What I did wrong, technologically speaking.

  • 30 Aug 2022
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By Richard M. Sherwin OK, I missed this one big time in my lectures and syndicated columns. I emphasized that Consumer Cellular was the number one mobile service provider because it had the twin backing of T-Mobile and AT&T. I didn’t take into account that Ma Bell and T-Mobile had split from each other’s towers […]

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Can your mobile phone save your life?

  • 27 Aug 2022
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We all know some benefits of mobile phones, but have you ever heard that they have saved lives? According to the FCC, the very device that you look at over 250 times a day (if you are like the average American) has rescued lives. .For some phones, you can activate the Emergency SOS feature by pressing the side […]

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Consumer Tech for July

  • 09 Jun 2021
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PICC and Digital Family Advisor Present The Best-Worst Products and Services for the Summer By Richard Sherwin, Marc Burstein, Deena Gross, and Susan Davis. One of the biggest complaints we’ve been getting during our live lectures concerns trying to fit a soundbar, cable box, streaming box under or over and connected to the TV. In […]

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Consumer Tech and Telecom, March 2021, Forewarned is Forearmed: What You Need to Know

  • 28 Mar 2021
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By Richard M. Sherwin, Deena Gross, Christine Bittar  and Susan Davis Think you have trouble reaching your phone company, an appliance maker or your Internet provider? Well, this is the most heinous outcome of bad customer support. Alexander Kearns, a 20-year-old college student was dabbling with online trading using the Robinhood app. He ran into problems on June 11 when the […]

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Consumer Tech for March

  • 27 Mar 2021
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Part Two CES 2021 Innovation Awards https://www.ces.tech/Innovation-Awards/Honorees.aspx The Consumer Electronics Association, the host and backer of the Winter Consumer Electronics Show for more than a half a century, annually selects the best innovative products via a select group of reporters, industry analysts, engineers, and columnists. Here are the latest winners: https://www.ces.tech/Innovation-Awards/Honorees.aspx DIGITAL FAMILY ADVISOR’S PICKS […]

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The Best vs. Overrated Products

  • 04 Oct 2020
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A DFA Special Report By Susan Davis, Arlene Rosenberg, Richard Sherwin with Deena Gross and Jennifer Auspitz Every expert we talked to and every consumer we interviewed hammered Samsung’s large Appliances. From 2014 through today, you can purchase any other brand of dishwasher, refrigerator, washing machine, dryer, oven and microwave and do better than Samsung. […]

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Consumer Tech for September

  • 23 Aug 2020
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Your latest questions answered. (Jennifer Auspitz, Arlene Rosenberg, Marc Burstein, Susan Davis and Robert Plunkett) Q: I listened and read your story on purchasing an Orbi extender for my whole household. I am getting better service from the Orbi connected to my Altice One Box than from the Altice box. In fact, I get 200 […]

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Consumer Tech July (special stay at home edition)

  • 06 Jul 2020
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We Choose The Most Useful Stay At Home Consumer Tech Products By Richard M. Sherwin (With Bob Plunkett, Jennifer Auspitz, Marc Burstein and Susan Davis) Some consumer tech products, heretofore considered secondary or not must-buys for many people, have now come to the forefront for the millions stuck at home. Families who have had to […]

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