True Confessions: What I did wrong, technologically speaking.
By Richard M. Sherwin OK, I missed this one big time in my lectures and syndicated columns. I emphasized that Consumer Cellular was the number one mobile service provider because it had the twin backing of T-Mobile and AT&T. I didn’t take into account that Ma Bell and T-Mobile had split from each other’s towers […]
Consumer Tech for November
You Can’t Make This Up! Some overseas call center people are trying to sound like us! By Richard M. Sherwin Do you hear me Americas Online or American Telephone and Telegraph? I don’t care what accent my PC, TV, customer support person has. I just want to understand them. Is that so much to ask? […]
October Consumer Tech
Is mega merger mania necessarily a bad thing? I think so! Merger Mania limits what, where and how you buy just about everything. It costs jobs and only helps the bottom line of the executives who create it. When there’s no competition prices will go up, selection will go down. BJs, one of my favorite […]